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Quality Question Bank
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Question:

The treatment mean square (MSTR), Mean Square Error (MSE). If the true means of the k populations are equal, then MSTR/MSE should be:
  1. more than 1.00
  2. a positive number close to 1.00
  3. a positive number close to 0.00
  4. a negative value between 0.00 and - 1.00






Q2. ______________ is a graphic tool for defining the relationship between customer desires and the firm/product capabilities.

  1. House of Quality
  2. Affinity diagram
  3. Arrow diagram
  4. None of the give option
Correct Answer

Q3. The probability of getting a multiple of 2 on throwing a dice once is:

  1. 1/6
  2. ¼
  3. ½
  4. 1/3
Correct Answer

Q4. Which of the following is not one of the seven Quality Management Principles?

  1. System Approach to Management
  2. Engagement of people
  3. Leadership
  4. Customer focus
  5. None of the above
Correct Answer

Q5. Which of the following is the correct combination of specifications while designing a control chart:

  1. Sample size, Frequency of sampling, specification limit
  2. Sample size, Frequency of sampling, Number of defects
  3. Sample size, Specification limit, process standard deviation
  4. Sample size, Process mean, specification limit
Correct Answer

Q6. Four basic characteristics of an optimal process are:

  1. Economy, efficiency, control, quality
  2. Quality, Improvement, efficiency, productivity
  3. Economy, efficiency, productivity, cost
  4. Economy, efficiency, productivity, quality
Correct Answer

Q7. Example of prevention costs is:

  1. Quality improvement projects
  2. Downgrading
  3. To link outcomes to uses
  4. Warranty claims
Correct Answer

Q8. Ease of repair is associated with ______________ dimension of quality.

  1. Serviceability
  2. Performance
  3. Durability
  4. Perceived Quality
Correct Answer

Q9. A multiple-choice test has 30 questions. There are 4 choices for each question. A student who has not studied for the test decides to answer all the questions randomly by guessing the answer to each question. Which of the following probability distributions can be used to calculate the student's chance of getting at least 20 questions right?

  1. Exponential
  2. Normal
  3. Poisson
  4. Binomial
Correct Answer

Q10. Which of the following statements regarding quality is false?

  1. Quality improvements depends upon better definition and increased awareness of the requirements specifications
  2. Future gains in quality will often rely on advanced technology
  3. Recognition of key actions required of each team member is necessary to meet quality objectives
  4. Computer-aided design systems can improve quality, but only a the expense of an increase in the cost of design
  5. A and C
Correct Answer








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